FSSAI License for Online Food Delivery (Zomato, Swiggy, E-commerce)

The Digital Kitchen: FSSAI for Online Food Business

The rise of food delivery apps (Zomato, Swiggy, Zepto, Blinkit) has revolutionized the industry. However, the digital space has even stricter FSSAI requirements than traditional outlets to ensure safety for remote consumers.

1. Who Needs an 'E-commerce' FSSAI License?

There are two roles here:

• The Restaurant/Kitchen: Needs a standard FSSAI registration/license to cook food.
• The Platform (Marketplace): The website or app itself needs a **Central FSSAI E-commerce License** to act as a bridge between sellers and consumers.

2. Mandatory Disclosure on Apps

FSSAI mandates that all online food platforms must display the FSSAI license number and the 'Hygiene Rating' (if available) of every restaurant listed on their app. This allows consumers to make informed choices before ordering.

3. Packaging and Delivery Rules

For online delivery, packaging is as important as the food. FSSAI mandates the use of food-grade containers and tamper-evident seals. Delivery partner hygiene is also monitored to ensure that food doesn't become unsafe during transport.

Go online with confidence. Pragati Services helps cloud kitchens and food startups get their FSSAI numbers ready for listing on all major food delivery platforms.