Zomato is one of the largest growth engines for food businesses in India. However, to maintain high food safety standards, Zomato has a zero-tolerance policy for missing or expired FSSAI licenses. If you're a restaurant or cloud kitchen owner, here's how to stay active on the platform in 2026.
While the law allows Basic Registration for very small businesses, Zomato often recommends or requires a State FSSAI License for its partners to ensure they are ready for high-volume operations and meet the safety criteria demanded by an aggregator.
If your FSSAI license expires while you are listed on Zomato, your shop will be deactivated immediately. This leads to:
Don't lose a day's sales due to document errors. Pragati Services helps Zomato partners manage their FSSAI renewals and modifications with 100% accuracy, keeping your online kitchen always open.
Discover detailed compliance guides specifically for your industry.
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Get a free consultation for your food business.
Login to your account or create a new one on the Citizen Portal.
Browse services and select 'FSSAI Registration' from the list.
Make a secure online payment of the service fee.
Your application is submitted instantly to our team.
• An invoice is automatically generated and available for your records.
• You can track the live status of your application in the 'My Applications' section.
• Our dedicated Pragati support team will contact you within 4–5 hours to collect the required documents and complete the processing.
Can I start on Zomato with just the FSSAI application acknowledgment?
No, Zomatory requires the final 14-digit license number and certificate for onboarding.
My FSSAI address is slightly different from the restaurant address. Is that okay?
No, Zomato and FSSAI records must have a matching address. You may need to apply for a 'Modification' on the FSSAI portal.
What happens if my FSSAI license expires tomorrow?
Renew it immediately! Zomato's automated system will likely de-list your restaurant the moment the license is marked as expired.